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Approve an offline payment

When a customer pays by bank transfer or in cash, the request waits for your review.

  1. From Offline Payments, open the pending tab.
  2. Choose Review on the request.

Reviewing an offline payment

  1. Check the amount, the reference number and any proof the customer attached.
  2. Approve to activate the subscription, or reject to leave it inactive.

Approving is what activates the subscription. Until you do, the customer has paid you but has no active subscription.