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Pause or cancel a subscription

From the subscriptions list you manage any subscription’s state directly: pause it, or cancel it.

  1. From Subscriptions, open the subscription’s action menu and choose Cancel.
  2. A confirmation appears. Cancelling cannot be undone.

Cancel subscription confirmation

  1. Choose confirm to complete it.

From the same menu:

  • Pause: active subscriptions only. It stops renewal and collection until you resume.
  • Resume: restarts a paused subscription.

Pausing asks for confirmation too, and explains what stops and what continues:

Pause confirmation

You can select several subscriptions and pause or cancel them at once. The action skips whatever does not apply.

  • Pause is unavailable: pausing is for active subscriptions only.